Privacy Policy

At Agile Funding4U Limited, we prioritize your privacy and are dedicated to safeguarding your personal information. This policy outlines how we collect, use, and protect your data in relation to our products and services. Please read this carefully to understand our practices regarding your personal data, especially during the application process.

Data Controller Information

For the purposes of the General Data Protection Regulation (GDPR), the data controller is Agile Funding4U Limited, located at Suite 2013, Fleet House, Springhead Road, Northfleet, Gravesend, England, DA11 8HJ. For inquiries, please contact our Data Protection Officer at info@agilefunding4u.co.uk.

Information We Collect

Information You Provide

You may provide us with personal information by filling out forms on our website, submitting applications, or communicating with us or our partners via phone, email, or other means. This includes:

  • Your name, address, email address, and phone number
  • Financial and credit information
  • Personal descriptions and photographs

By providing your contact details, you consent to us reaching out to you regarding services and products that may be relevant to your business, as well as other business communications.

Information We Automatically Collect

When you visit our website, we may automatically gather the following information:

  • Technical details such as your IP address, login information, browser type and version, time zone settings, and operating system
  • Data about your visit, including the full URL clickstream, products viewed or searched for, page response times, and interaction details (scrolling, clicks, etc.)

We may also monitor and record telephone calls for training and legal purposes.

Contractual Information

If you enter into a contract with us, we may collect additional data related to your application, including any information about your directors, officers, members, financial associates, or guarantors.

Use of Your Information

The information we collect will be utilized to support your finance proposal and manage your application. Specifically, we may use your data to:

  • Evaluate your application by consulting with vendors, suppliers, landlords, credit reference agencies, and financial institutions to assess creditworthiness and financial risks.
  • Fulfill our obligations under any contracts with you, monitor their performance, and provide you with the requested information, products, and services.
  • Inform you about additional services similar to those you have already purchased or inquired about.
  • Notify you of any changes to our services.
  • Verify your identity when you reach out to us.
  • Communicate if any products or services you requested are unavailable.
  • Prevent credit fraud and detect and prevent crime, including money laundering.
  • Review and manage your account activities.
  • Conduct statistical analysis, including automated methods.
  • Maintain records and perform market research.
  • Train staff and monitor activity to improve customer service.

We will retain information regarding our contracts with customers for six years after the contract concludes.

Legal Bases for Processing Your Personal Data

The legal grounds for processing your personal data include:

  • Taking steps at your request before entering into a contract.
  • Performing the contract to provide services as you have instructed.
  • Our legitimate interest in ensuring customers can pay for our services.
  • Our legitimate interest in enhancing client satisfaction and improving our website and services.
  • Our legitimate interest in protecting against potential future claims.
  • Compliance with legal obligations to prevent crime and money laundering.
  • Your consent to receive information about our other services.

Client Data & Compliance with Data Protection Laws

By submitting an application through our website, you explicitly consent to being contacted by Agile Funding4U representatives using any phone number (mobile or landline) or email address you provide. This includes:

  • Phone calls (both automated and manual) for updates, application processing, or support.
  • SMS and WhatsApp messages regarding your application status, funding options, and customer support.
  • Emails related to your application, customer service, account management, and funding opportunities.

Lawful Basis for Processing Your Data

  • Consent (Article 6(1)(a) UK GDPR): By opting in, you explicitly agree to receive communications via phone, SMS, WhatsApp, and email.
  • Legitimate Interests (Article 6(1)(f) UK GDPR): As a business lender, we have a legitimate interest in keeping applicants informed about their applications, funding options, and related business finance opportunities.

How We Obtain and Use Your Consent

You provide consent by confirming your agreement with our Privacy Policy when you submit an application or contact form. Entering into a contractual agreement with Agile Funding4U also confirms your consent.

Your Rights & How to Withdraw Consent

You have the right to withdraw your consent at any time by:

  • Replying “STOP” to any SMS or WhatsApp message.
  • Clicking the unsubscribe link in any email communication.
  • Informing our representative during a phone call that you no longer wish to be contacted.
  • Adjusting your communication preferences in your online account (if applicable).
  • Contacting our DPO at info@agilefunding4u.co.uk.

Brokers’ & Client Introducers’ Responsibility for Client Data

Brokers submitting client data must ensure compliance with UK GDPR and data protection laws. By providing client data, the Broker warrants that:

  • They have obtained valid, informed consent from each client.
  • Consent is freely given, specific, informed, and unambiguous.
  • They hold a lawful basis for processing and can provide records on request.
  • All data submitted is accurate and not misleading.

Indemnity & Liability

The Broker acknowledges sole responsibility for data protection compliance and shall indemnify Agile Funding4U against any penalties, claims, or losses resulting from:

  • Failure to obtain valid client consent.
  • Submission of inaccurate, misleading, or fraudulent data.
  • Breach of GDPR or other regulations.

Verification & Right to Audit

We reserve the right to request proof of consent and compliance. Failure to provide evidence may result in:

  • Immediate suspension or termination of collaboration.
  • Referral to regulatory authorities.
  • Legal action where applicable.

Disclosure of Your Information to Third Parties

We may share your data with:

  • Business partners, suppliers, and subcontractors for contract performance.
  • Credit reference agencies for credit assessments.
  • Financial organizations involved in loans or credit services.
  • Regulatory and law enforcement bodies.
  • Analytics and search engine providers for website improvement.

Third-Party Partners

We may disclose your data if:

  • We sell or buy any business or assets.
  • Our assets are acquired by a third party (your data may be transferred).
  • We are required to do so by law or to protect rights, property, or safety.

Cookies

Our website uses cookies to distinguish you from other users, improving your experience. For details, see our Cookie Policy.

Your Rights

  • Right of Access: Request a copy of your data.
  • Right of Rectification: Correct inaccuracies.
  • Right to be Forgotten: Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right of Portability: Transfer your data to another organization.
  • Right to Object: Object to direct marketing or profiling.
  • Right to Judicial Review: If we refuse a request, you can appeal.

Complaints can be made to our DPO at info@agilefunding4u.co.uk or directly to the Information Commissioner’s Office (ICO).

Changes to Our Privacy Policy

We may amend this Privacy Policy at any time. Updates will be posted on this page.

Contact

For any questions, comments, or requests regarding this Privacy Policy, please contact us at info@agilefunding4u.co.uk.